PRIVACY POLICY

Privacy Policy for Ramkat Leather

At Ramkat Leather, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, submit an enquiry, or contact us, we may collect:

• Full name

• Email address

• Telephone number

• Delivery and billing address

• Payment information (processed securely by third-party payment providers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Geographic location

• Website usage data

• Cookies and similar tracking technologies

How We Collect Information

We collect information when you:

• Make a purchase

• Complete a contact form

• Subscribe to newsletters or marketing communications

• Communicate with us via email, phone, WhatsApp, or social media

• Browse and interact with our website

We may also collect information through cookies and analytics tools used to improve website performance and user experience.

Why We Collect Information

We collect information to:

• Process and fulfil orders

• Deliver products and services

• Respond to enquiries and customer support requests

• Improve our website and customer experience

• Process payments securely

• Send order updates and notifications

• Comply with legal and regulatory obligations

• Prevent fraud and protect our business

Sharing Information with Third Parties

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties when necessary to:

• Process payments

• Deliver products through courier services

• Provide website hosting and technical services

• Comply with legal obligations

• Protect our rights, customers, and business

These third parties are required to handle your information securely and in accordance with applicable privacy laws.

Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyse website traffic

• Enhance customer experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

Ramkat Leather takes reasonable administrative, technical, and physical measures to protect your information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your personal data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable privacy laws, including South Africa's Protection of Personal Information Act (POPIA), you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information where legally permissible

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and products are not specifically directed at children under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Third-Party Websites

Our website may contain links to external websites. Ramkat Leather is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this Privacy Policy

• Meet legal, accounting, and tax obligations

• Resolve disputes and enforce agreements

Changes to This Privacy Policy

Ramkat Leather reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Ramkat Leather
Email: info.ramkatt@gmail.com
Phone/WhatsApp: 082 571 4959

South Africa

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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